My name is Jason and welcome to the first post on the blog.
The basis for this blog is this. I am a Computer technician and have over 4 years experience with over 1000+ face to face client visits ranging from hardware and software issue resolution & installations through to Virus/Trojan removal to training a person on using their computer for all sorts of reasons.
The main gripe I have with the industry for me is I like to show people how to use a computer, but with travel, bookings, limited time (usually 1 hour sessions) and varying degrees of user experience, I am only able to help ONE PERSON AT ONE TIME.
Very frustrating !!!!!
So, I created this blog to reach as many people as I can, rather than just a one on one basis. More so, you get my experience FOR FREE !!! Neat huh ?
So, whats the main aim for this blog ? It will be this, to help YOU, the NEW computer user. Yes there are probably many other countless blogs and websites that already fill this purpose. I have had a look at a few myself and I don't know, I cannot currently put my finger on it, but I felt they lacked something, like a personal touch or were very technical and would be difficult for a new computer user to understand.
Yes I see some people saying , "Hey, I don't know how to use my computer so how can you help me and how will I know where to find this blog anyway?". A very valid question that I will answer with this, just about everyone who has a computer knows a family member or friend who knows more about the computer and are most likely Internet savvy. So they may come across this blog and email you the site, so you get to read some gems then !!!!
The main agenda will be:
- How do I decide on what computer to buy ?
- Suggestions on how to make that important purchase - Buying a new computer
- What software will you need ?
- What hardware will you need (Like cameras, printers, scanners, etc)
- How do I get connected to the Internet
- What do I do when my computer stops working properly
- Maintaining your computer health
- Computer and Internet security
Also, I will be providing more details on some related items like those important factors that are not usually discussed or thought about when purchasing:
- After sales service
- Warranties
- Computer Technician services
- Repeat purchases (For example , Ok I have bought a computer, now I need a printer)
I suggest to come back often as I will be also providing basic training, helpful hints, tutorials, anecdotes and stories (usually with a helpful hint or two) as a Computer Tech, links to other useful or interesting sites, reviews and down the track I may answer questions that you, the reader, may pose.
Thankyou for taking the time to read and I hope you enjoy the site !
